Roadside collection · 24-hour enquiries
Breakdown Recovery
Recovery for cars that have broken down and cannot be repaired safely at the roadside.
Breakdown Recovery — what the work involves
Recovery for cars that have broken down and cannot be repaired safely at the roadside. The recovery is planned around the actual vehicle and location before collection proceeds.
- Review the available vehicle condition, location, road type, occupants and destination.
- Confirm the suitable loading, recovery or transport approach.
- Explain the recovery route and agreed destination before the work proceeds.
Breakdown RecoveryYour questions,
Your questions,
answered.
What information do you need for breakdown recovery?
We use vehicle condition, location, road type, occupants and destination to plan the suitable recovery vehicle and safe next step.
Can you recover a vehicle that will not move?
Yes. Explain whether it rolls, steers, has wheel damage or is in a restricted-access location.
What should I send before collection?
Your exact location, photos if safe, registration, vehicle type, fault or damage and the destination all help us plan correctly.
Can passengers travel with the recovery?
Passenger arrangements depend on the recovery vehicle, road conditions, safe seating and the number of people involved.
What affects recovery time?
Your location, road conditions, vehicle condition, access, destination and recovery equipment required all affect attendance and collection time.
Can you take the vehicle to a garage?
Yes. Give the garage name, address and opening arrangements so the destination can be confirmed.
Is motorway recovery different?
Yes. The precise road location and safety conditions are especially important, and collection is planned around the live situation.
What affects the price?
Distance, vehicle size, condition, loading requirements, winching, access and destination affect the quotation.
What affects the cost of breakdown recovery?
Distance, vehicle size, condition, location, access, loading method, winching and destination affect the quotation.
What information should I prepare?
Have the exact location, registration, vehicle type, a short fault description, destination and access details ready.
Breakdown Recovery by area
East Midlands76 areas
ArnoldAshby-de-la-ZouchBaldertonBeestonBeeston (Broxtowe)BelperBirstallBlaby and WhetstoneBolsoverBostonBourneBrackleyBrimingtonBuxtonBuxton (High Peak)CarltonCarlton (Gedling)ChesterfieldCliftonClifton (Nottingham)CoalvilleCorbyDaventryDerbyDesboroughDronfieldEarl ShiltonEastwoodEnderby and NarboroughForest TownGainsboroughGlossopGranthamHadfieldHeanorHinckleyHucknallIlkestonKetteringKirkby-in-AshfieldLeicesterLeicester Forest East and Kirby MuxloeLincolnLong EatonLoughboroughLouthMansfieldMansfield WoodhouseMarket HarboroughMatlockMelton MowbrayMountsorrelNew Ollerton and OllertonNewark-on-TrentNorth HykehamNorthamptonNottinghamOadbyOakhamRetfordRipleyRipley (Amber Valley)RushdenShepshedShirebrookSkegnessSleafordSomercotes and SwanwickSouth Normanton and PinxtonSpaldingStamfordStaplefordStaveleyStaveley (Chesterfield)Sutton in AshfieldSwadlincoteSystonTowcesterWellingboroughWest BridgfordWigstonWorksop
East of England98 areas
Abbots Langley and Kings LangleyAttleboroughBasildonBedfordBerkhamstedBiggleswadeBillericayBishop's StortfordBorehamwoodBradwellBradwell (Great Yarmouth)BraintreeBrentwoodBuckhurst HillBury St EdmundsBusheyCambourneCambridgeCambridge (Cambridge)Canvey IslandChafford Hundred and West ThurrockChatterisChelmsfordCheshuntChigwellChorleywoodClacton-on-SeaColchesterDerehamDownham MarketDunstableElyEppingFelixstoweFlitwickGorleston-on-SeaGraysGreat YarmouthHalsteadHalstead (Braintree)HarlowHarpendenHarwichHatfieldHaverhillHemel HempsteadHertfordHitchinHockley and HawkwellHoddesdonHoughton RegisHuntingdonIpswichKempstonKesgraveKing's LynnLeighton BuzzardLetchworthLoughtonLowestoftLutonMaldonMarchNewmarketNorth WalshamNorwichPeterboroughPotters BarRayleighRickmansworthRochfordRoystonRoyston (North Hertfordshire)Saffron WaldenSandySouth OckendonSouth Woodham FerrersSouthend-on-SeaSt AlbansSt IvesSt Ives (Huntingdonshire)St NeotsStanford-le-HopeStevenageStotfoldStowmarketSudburyTaverham and DraytonThetfordThundersley and South BenfleetTilburyTringWaltham AbbeyWaltham CrossWareWatfordWatford (Watford)WattonWelwyn Garden CityWhittleseyWickfordWisbechWithamWymondhamWymondham (South Norfolk)
London1 area
London · Barking and Dagenham9 areas
London · Barnet17 areas
London · Bexley13 areas
London · Brent16 areas
London · Bromley16 areas
Beckenham Town and Copers CopeBeckenham Town & Copers CopeBickley and SundridgeBickley & SundridgeBromley Common and HolwoodBromley Common & HolwoodBromley TownChislehurstClock HouseFarnborough and CroftonFarnborough & CroftonHayes and Coney HallHayes & Coney HallKelsey and Eden ParkKelsey & Eden ParkPenge and CatorPenge & CatorPetts Wood and KnollPetts Wood & KnollPlaistowShortlands and Park LangleyShortlands & Park LangleySt Mary CraySt Paul's CrayWest Wickham
London · Croydon16 areas
London · Ealing22 areas
London · Enfield15 areas
London · Greenwich8 areas
London · Hackney10 areas
London · Haringey12 areas
London · Harrow9 areas
London · Havering14 areas
London · Hillingdon14 areas
London · Hounslow14 areas
London · Islington8 areas
London · Lambeth11 areas
London · Lewisham16 areas
London · Newham17 areas
London · Redbridge18 areas
London · Southwark15 areas
London · Tower Hamlets15 areas
London · Waltham Forest12 areas
London · Wandsworth15 areas
London · Westminster1 area
North East43 areas
AshingtonAshington (Northumberland)BedlingtonBerwick-upon-TweedBillinghamBirtleyBishop AucklandBlaydonBlythBlyth (Northumberland)Chester-le-StreetConsettCramlingtonDarlingtonDurhamEstonGatesheadGuisboroughHartlepoolHebburnHexhamHoughton-le-SpringIngleby BarwickJarrowKillingworthLongbentonMiddlesbroughMorpethNewcastle upon TyneNewton AycliffePeterleeRedcarSeahamShiney Row and PenshawSouth ShieldsSpennymoorStanleyStanley (County Durham)Stockton-on-TeesSunderlandThornaby-on-TeesTynemouthWallsendWashingtonWhickhamWhitley Bay
North West143 areas
AccringtonAlsagerAltrinchamAshton-in-MakerfieldAshton-under-LyneAthertonAudenshawBacupBamber BridgeBarnoldswickBarrow-in-FurnessBebingtonBirkenheadBlackburnBlackburn (Blackburn with Darwen)BlackpoolBoltonBolton (Bolton)BootleBootle (Sefton)BramhallBredbury and WoodleyBrierfieldBurnleyBuryBury (Bury)CarlisleChaddertonCheadleCheadle (Stockport)Cheadle HulmeChesterChorleyCleveleysCliftonClifton (Salford)ClitheroeColneCongletonCreweCrosbyCrosby (Sefton)DarwenDavenhamDentonDenton (Tameside)DroylsdenDukinfieldEcclesEccles (Salford)Ellesmere PortEuxtonFailsworthFarnworthFleetwoodFormbyFulwoodGolborneGreat HarwoodHaleHale (Trafford)HaslingdenHaydockHazel GroveHeswallHeyshamHeywoodHindleyHorwichHuyton with RobyHydeHyde (Tameside)Ince-in-MakerfieldIrlamKearsleyKendalKirkbyKnutsfordLancasterLeesLeighLeigh (Wigan)LeylandLitherlandLittle HultonLittle LeverLittleboroughLiverpoolLongtonLymmLytham St Anne'sMacclesfieldMaghullManchesterMarpleMiddletonMiddleton (Rochdale)MiddlewichMorecambeMossleyNantwichNelsonNelson (Pendle)NestonNeston (Cheshire West and Chester)Newton-le-WillowsNorthwichOld TraffordOldhamOrmskirkOrrellOswaldtwistlePenrithPenworthamPoulton-le-FyldePoyntonPrescotPrestonPreston (Preston)PrestwichRadcliffeRamsbottomRawtenstallReddishRochdaleRomileyRoytonRuncornSaleSalfordSandbachShawShaw (Oldham)SkelmersdaleSouthportSt HelensSt Helens (St. Helens)StalybridgeStandishStockportStretfordSwintonSwinton (Salford)ThorntonThornton (Wyre)TyldesleyUlverstonUppermillUrmstonWalkdenWallaseyWarringtonWest KirbyWesthoughtonWhitefieldWhitehavenWidnesWiganWilmslowWinsfordWorkingtonWorsleyWythenshawe
South East167 areas
Abingdon-on-ThamesAddlestoneAldershotAltonAlton (East Hampshire)AmershamAndoverAscotAsh and Ash ValeAshfordAshford (Ashford)AshfordAshford (Spelthorne)AshteadAylesburyBanburyBasingstokeBeaconsfieldBexhill-on-SeaBicesterBletchleyBognor RegisBracknellBrighton and HoveBroadstairsBuckinghamBurgess HillByfleetCamberleyCanterburyCartertonCaterhamCavershamChalfont St PeterChandler's FordChathamChertseyCheshamChichesterCobhamCobham (Elmbridge)CowesCrawleyCrawley (Crawley)CrowboroughCrowthorneDartfordDealDidcotDorkingDoverEast GrinsteadEastbourneEastleighEghamEmsworthEpsomEwellFarehamFarnboroughFarncombeFarnhamFavershamFlackwell Heath and Wooburn GreenFleetFolkestoneFrimleyGillinghamGillingham (Medway)GosportGravesendGreat Bookham and FetchamGuildfordHailshamHaslemereHassocks and HurstpierpointHastingsHavantHaywards HeathHazlemereHedge EndHenley-on-ThamesHerneHerne BayHershamHigh WycombeHorleyHorley (Reigate and Banstead)HorndeanHorshamHytheHythe and Dibden PurlieuKidlingtonLancing and SomptingLarkfieldLeatherheadLee-on-the-SolentLewesLittlehamptonLocks HeathLongfield, New Ash Green and HartleyLymingtonMaidenheadMaidstoneMargateMarlowMilton KeynesMinsterMinster (Swale)New Haw, West Byfleet and SheerwaterNew MiltonNewburyNewhavenNewportNewport (Isle of Wight)Newport PagnellNorthfleetOxfordOxtedPeacehavenPetersfieldPortsmouthRamsgateReadingRedhillRedhill (Reigate and Banstead)ReigateRingwoodRochesterRomseyRoyal Tunbridge WellsRustingtonRydeSandhurstSandhurst (Bracknell Forest)SandownSeafordSelseySevenoaksSheernessShoreham-by-SeaSittingbourneSloughSnodlandSouth HaylingSouthamptonSouthwaterSouthwickSouthwick (Adur)Staines-upon-ThamesStanwellSunbury-on-ThamesSwanleySwanscombeTadleyTadworth and Epsom DownsThameThatchamTonbridgeTottonUckfieldWalton-on-ThamesWantageWaterloovilleWest EndWest End (Eastleigh)West MoleseyWeybourneWeybourne (Waverley)WeybridgeWhitstableWickWick (Arun)WinchesterWindsorWitneyWokingWokinghamWoodleyWorcester Park and StoneleighWorthingYateley
South West89 areas
AmesburyBarnstapleBathBidefordBishop's CleeveBlandford ForumBodminBournemouthBradley StokeBridgwaterBridportBristolBrixhamBrockworthBurnham-on-SeaCalneCamborneChardCheltenhamChippenhamChippenham (Wiltshire)ChristchurchChristchurch (Bournemouth, Christchurch and Poole)ChurchdownCirencesterClevedonCorshamDawlishDevizesDorchesterDorchester (Dorset)ExeterExmouthFalmouthFerndownFiltonFrampton Cotterell and WinterbourneFromeGillinghamGillingham (Dorset)GloucesterHelstonHonitonIvybridgeKeynshamKingsteigntonKingswood and FishpondsLiskeardMelkshamMidsomer NortonMineheadNailseaNewquayNewton AbbotPaigntonPatchwayPenrynPenzancePlymouthPoolePortisheadQuedgeley and HardwickeRedruthRoyal Wootton BassettSalisburySaltashSidmouthSt AustellStoke GiffordStratton St MargaretStreetStroudSwindonSwindon (Swindon)TauntonTavistockTeignmouthTewkesburyThornburyTidworthTivertonTorquayTrowbridgeTruroVerwoodWarminsterWellingtonWellington (Somerset West and Taunton)WellsWestburyWestbury (Wiltshire)Weston-super-MareWeymouthWimborne MinsterYateYeovil
West Midlands71 areas
AldridgeBedworthBiddulphBilstonBilston (Wolverhampton)BirminghamBloxwichBridgnorthBrierley HillBromsgroveBrownhillsBurntwoodBurton upon TrentCannockCheadleCheadle (Staffordshire Moorlands)CodsallCoseleyCoventryCradley HeathDarlastonDroitwich SpaDudleyDudley (Dudley)EveshamGreat MalvernGreat Wyrley and Cheslyn HayHalesowenHerefordKenilworthKidderminsterKidsgroveKingswinfordKnowle and DorridgeLeekLeominsterLichfieldMarket DraytonNewcastle-under-LymeNewportNewport (Telford and Wrekin)NuneatonOldburyOldbury (Sandwell)OswestryRedditchRoss-on-WyeRowley RegisRoyal Leamington SpaRoyal Sutton ColdfieldRugbyRugeleyRushall and ShelfieldSedgleyShrewsburySmethwickSolihullStaffordStoke-on-TrentStoneStone (Stafford)StourbridgeStourport-on-SevernStratford-upon-AvonStreetlyTamworthTelfordTiptonUttoxeterWalsallWarwickWednesburyWest BromwichWillenhallWolverhamptonWombourneWorcester
Yorkshire and The Humber89 areas
Adwick le StreetArmthorpeBaildonBarnsleyBarton-upon-HumberBatleyBentleyBentley (Doncaster)BeverleyBingleyBradfordBridlingtonBrighouseBroughBrough (East Riding of Yorkshire)CastlefordCatterick GarrisonChapeltown and High GreenCleckheatonCleethorpesConisbroughCottinghamCudworth and ShaftonDartonDewsburyDinningtonDinnington (Rotherham)DoncasterDriffieldDunscroft and HatfieldEast ArdsleyEllandFeatherstoneFeatherstone (Wakefield)GarforthGomersal and BirkenshawGooleGrimsbyGuiseleyHalifaxHarrogateHeckmondwikeHessleHonleyHoylandHuddersfieldHumberston and New WalthamHuntingtonHuntington (York)IlkleyKeighleyKingston upon HullKirk Sandall and EdenthorpeKnaresboroughLeedsLiversedgeMaltbyMexboroughMirfieldMorleyMorley (Leeds)New Rossington and RossingtonNormantonNormanton (Wakefield)NorthallertonOssettOtleyOtley (Leeds)PontefractPudseyRawmarshRiponRotherhamRothwellRothwell (Leeds)RoystonRoyston (Barnsley)ScarboroughScawthorpe and CusworthScunthorpeSelbySheffieldShipleyShipley (Bradford)SkiptonSouth ElmsallSwallownest and AstonSwintonSwinton (Rotherham)ThorneTodmordenWakefieldWarmsworthWath upon DearneWetherbyWhitbyWickersley and BramleyWillerby and AnlabyWombwellYeadonYork